Warehouse & Logistics Manager

About Nourish:

Our mission is to provide food for people in need with compassion, dignity, and respect. Incorporated in 1982 as FISH Food Banks of Pierce County, Nourish Pierce County provides food and emergency service referrals to people in need. With six food bank locations and award-winning mobile food banks that serve 15 additional sites, Nourish serves tens of thousands of individuals each year.  With the assistance of hundreds of volunteers, our goal is to provide each person or family with enough food to make three nutritious meals a day for three days. All Nourish Food Banks operate on a self-serve model, allowing clients to select the foods that best meet their family’s needs.  Clients are asked to limit their visits to once a week, but no one in need is turned away.  For more information on Nourish Pierce County please visit:
 

www.Nourishpc.org

Position Title:  Warehouse & Logistics Manager

Reports to:  Director of Operations

Status: Full Time – Non-exempt

Salary Range:  $50,000 - $70,000 DOE including a generous benefit package including health, dental insurance premiums covered at 100% for employee.

Position Overview
The purpose of this position is to oversee all shipping, receiving, warehousing of products, inventory counts, inventory controls, and fleet management. The Warehouse & Logistics Manager is accountable for managing the order selection process of products from receipt and processing of orders to selection and delivery to their distribution points. The position is responsible for planning and delegating work assignments, meeting daily requirements, establishing performance standards, meeting objectives, and determining causes of variances.

Essential Duties and Responsibilities

• Ensures operational excellence in all warehouse areas including efficient operations of warehouse systems and related equipment, proper layout of warehouse and product placement, and ongoing maintenance and organization of all warehouse areas to always remain ready for tours.
• Plan and lead the daily operation of the warehouse, ensuring the quality and integrity of both the product and the system inventory, from point of receipt to distribution.
• Manages a staff of warehouse workers and drivers and handles all associated human resource activities, performance management, training, and retention: assists with hiring warehouse employees.
• Responsible for supporting and passing all warehousing-related regulatory audits, food safety, financial, and/or other governmental or organizational requirements.
• Submits and responds to ideas to improve staff engagement and enablement.
• Drives continuous improvement and efficiency efforts and assists with the implementation of changes within inbound and outbound warehouse operations.
• Maintains retail relationships for assigned retail stores, ensuring pick up, reporting, and good standing with Nourish.
• Identifies problems, proposes solutions to other members of management, promotes cooperation with other departments, and leads staff and peers to anticipate and solve problems and plan for upcoming and events, seasonal changes.
• Evaluates metrics and adjust activities to meet or exceed performance expectations.
• Coordinates efforts with the Safety Lead to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Ensures warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
• Coordinates all activities concerned with inventory maintenance and the timely, cost-efficient shipment of product to and from the warehouse; ensures a FEFO (first expired, first out) system is used for inventory.
• Implements practices and policies to run the warehouse within budget and recommends budgetary changes and improvements to the Director of Operations.
• Reviews and recommends procedural changes to achieve and maintain accurate receiving and shipping of inventory and materials.
• Ensures the warehouse, fleet vehicles, and material handling equipment are safe to use and maintained.
• Responsible for developing and revising retail routes for the greatest efficiency and use of resources.
• Maintains records of equipment maintenance, cleaning schedules, temperature logs, and exterminator reports.
• Monitor theft prevention safeguards to assure the integrity of inventory.
• Prepares reports on warehouse activities as requested.
• Creates, updates, and maintains standard operating procedures and documentation.
• All other duties as assigned.

Nourish Team Member Accountabilities

• Demonstrates a commitment to the Nourish mission.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.

Position Requirements

• Bachelor’s or Associate degree in a related field
• Lean Sigma Six Green or Black Belt certification preferred.
• Five years or more of logistics, warehousing, and/or distribution operations experience.
• Three years of experience supervising and leading a team.
• Strong verbal and written communication skills.
• Ability to engage and direct volunteers.
• Demonstrated personal leadership skills coupled with strong team orientation, exemplary project management skills, and a high customer service focus.
• Must have integrity, enthusiasm, perspective, flexibility, and a strong work ethic.
• Must be an excellent problem solver with the ability to multi-task and strong organizational skills.
• Ability to prioritize needs and work within budget restrictions.
• Must have a valid Washington State Driver’s License.
• Forklift certification.
• Digital competency, including demonstrated proficiency in Microsoft Office platforms (Word, Excel, PowerPoint, Outlook, Teams), as well as web browsers and similar software.

Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in a warehouse environment with varying temperatures, including freezers and outdoor weather conditions, and necessitates the ability to stand and walk for long periods of time, up to 7 hours, in a warehouse setting. The position is regularly required to sit, stand, bend, twist, carry, and lift objects up to 30 to 50 pounds. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can hear and watch for traffic and normal hazards of a warehouse environment. Occasionally, this role is required to respond to organizational needs outside of normal working hours. The position is labor intensive and requires a fast pace.

Nourish is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.